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The AI COO and agentic workflows

The AI COO is InBlack’s tenant-aware agent experience. Portal provides the Conversation Theatre and briefing UI; the agent discovers and calls the same MCP catalog available to authorized external clients.

What controls an agent

Tool availability is the intersection of several gates:

  • Catalog surface (public or internal) and tool risk tier.
  • Billing pillar and AI COO scope (accounting, full, or unlimited).
  • Required feature flags and entitlements declared by the tool.
  • Authenticated principal, tenant membership, role, and permission checks.
  • Per-tenant agent policy and model-policy decisions at execution time.

Passing one gate never bypasses the others. A tool visible in the generated catalog may still be unavailable to a specific tenant or caller.

Reads, previews, and writes

The current catalog contains read, write, and generated simulate tools. A simulate companion previews its paired catalog write without committing that write. Write tools remain subject to their own confirmation, pending-action, authorization, and audit behavior; the tier alone is not a universal approval state machine.

Customer-facing financial writes remain MCP-first. Product UIs continue to call product APIs, and code-mode/API use follows the ADR-0019 carve-outs documented in MCP vs. HTTP APIs.

Where work appears

  • Portal / hosts the Conversation Theatre and briefing card states.
  • Accounting /ai-actions hosts pending AI actions.
  • Accounting /agent-activity shows the activity timeline.
  • Accounting /agent-alerts-settings manages agent alert settings.

These are separate product views over agent and audit data; the guide does not assume every MCP call appears identically in every view.

For the current tool contract, use The MCP tool catalog, Pending actions, and Tool errors.