Customers
The Commerce Customers page at /customers summarizes buyers and their order history. It is the order-facing customer view; use Customer 360 for the broader relationship record.
Customer list
The list shows name, email, phone, order count, total spent, and creation date. Search matches name or email. Sort descending by either total spent or order count.
The page requests up to 100 customers at a time. It does not expose customer creation; customer records are normally established by order and channel workflows.
Customer detail
Select a row to inspect:
- Email and verification state
- Phone number
- Total orders, total spent, and average order value
- First and latest order dates
- Channel profiles and tags
- Saved addresses
- Recent orders with status, channel, total, and date
The displayed Commerce totals come from Commerce customer and order data. Currency formatting in the list follows the customer’s order data; the current profile summary renders its total-spent value in USD.
Edit the phone number
- Open a customer.
- Select Edit Phone.
- Enter the updated value, or clear it.
- Select Save.
The current page edits only the phone field, even though the API supports a broader customer update input. Address upsert and delete operations exist in the API but are not controls on this screen.
Open Customer 360
When the Commerce customer has a linked contactId, select Customer 360 to open /contacts/{contactId} in the Customer 360 application. This is the appropriate place for health, activity, segmentation, and cross-pillar relationship context.